Confidentiality policy

INTRODUCTION

With the advent of new communication tools, protecting internet users’ privacy has become a top priority. Therefore, all of the confidential and private information we collect is be handled with the greatest care and respect.

 

PERSONAL INFORMATION COLLECTION

During a transaction, we will collect the following information from you:

  • Last Name
  • First Name
  • Address
  • Postal Code
  • Email
  • Phone/Fax Number
  • Credit Card Number

This private information will be collected through web forms and through your interactions with our website. We use cookies and log files (more details below) to store your information.

 

FORMS AND INTERACTIVITY

Forms collect your private information. These forms include :

  • Website registration form
  • Purchase orders

 

Collected information is used for the following purposes :

  • Tracking orders
  • Informational / promotional offers
  • Statistics
  • Contact information

Your information is also collected through your interactions on the website in the following ways :

Collected information is used for the following purposes :

 

LOG FILES AND COOKIES

Only certain kinds of information are stored, using log files and cookies :

  • IP address
  • Viewed and requested webpages
  • Date and hour of connexion

By using such files, we can :

  • Improve service and customize the homepage to you
  • Personalize your consumer profile
  • Track your orders
  • Accumulate statistics

 

RIGHTS OF OBJECTION AND WITHDRAWAL

At all times, you retain the right to objection and withdrawal with regards to your personal information.

Right of objection is construed as your to refuse to have your data collected for the aforementioned uses. By opposing, you are aware that there is a possibility the transaction will not be completed.

Right of withdrawal is construed as your right to have your personal data removed from, for example, an email distribution list.

To exercise these rights, you can email info@calefactio.com.

 

RIGHT OF ACCESS

We commit to providing access and modification rights to anybody wanting to consult, modify or remove their personal information.

To exercise these rights, you can email info@calefactio.com.

 

PRODUCT DESCRIPTIONS

DrainHog inc. strives to be as accurate as possible, but does not warrant that product descriptions or other content of this website is accurate, reliable and error-free. Prices and product availability are subject to change without prior notice.

 

DATA SAFETY

Collected information is stored in a secure environment. Every person we hire is bound to keeping total confidentiality with regards to this information.

To ensure the safety of all private information, we use the following methods :

  • Protocole SSL (Secure Sockets Layer)
  • Access Management – Authorized User
  • Access Management – Involved User
  • Username / Password
  • Firewalls

We commit to maintaining the highest degree of confidentiality by using the latest and most innovative transactional technologies. However, nothing can guarantee absolute safety. There is always a level of inherent risk involved in sharing personal information.

 

LABEL

Our privacy policy satisfies the following program’s requirements :

  • SSL

This website uses/forwards its users to tools such as :

WordPress (www.wordpress.com)
Google Analytics (www.google.com/analytics)

Their complete Privacy Policies are listed on their respective websites.